Trillevo respects the intellectual property rights of others and expects the same respect for our own content, and this page explains how we handle both.
Our Content
Everything found on this site, including product photography, written descriptions, logos, graphics, and the overall look and layout of the store, belongs to Trillevo or to the parties who've licensed that material to us, and it's protected under copyright, trademark, and other applicable laws. You're welcome to browse and shop, but copying, redistributing, or reusing our content elsewhere without permission isn't allowed.
Reporting a Copyright Concern
If you believe something on our site infringes on work you own the rights to, we want to hear from you and take it seriously. Under the Digital Millennium Copyright Act, you can submit a notice to us that includes a few key pieces of information: a description of the copyrighted work you believe has been infringed, the specific location on our site where the material appears, your contact details, a statement confirming your good-faith belief that the use isn't authorized by the copyright owner or the law, a statement that the information you've provided is accurate, and your signature, whether physical or electronic.
Where to Send a Notice
Copyright notices and any related questions can be sent to support@trillevo.com. Please include as much detail as you can so our team can look into the matter quickly.
What Happens Next
Once we receive a valid notice, we'll review it and, where appropriate, remove or disable access to the material in question. We'll also make a reasonable effort to notify the party responsible for posting the content, giving them a chance to respond if they believe the material was removed in error.
Repeat Infringers
Trillevo does not tolerate repeated copyright violations. Where we find that a user or contributor has been the subject of multiple valid infringement notices, we reserve the right to restrict or terminate their access to our Services.
Counter Notices
If you believe content was removed by mistake or as a result of misidentification, you may submit a counter notice to us at the email above. Your counter notice should identify the material that was removed, explain why you believe it shouldn't have been, and include your contact information along with a statement of consent to jurisdiction in the appropriate federal court.
Trademark Concerns
If you believe our use of a name, logo, or other branding element infringes on a trademark you hold, please reach out using the same contact information below and include details supporting your claim.
Contact Information
Store Name: Trillevo
Business Name: Ten Thirteen LLC
Business Address: 1013 Red Wolf Dr, Imperial, MO 63052, US
Email: support@trillevo.com
Phone: 1 (314) 492-6762
Monday to Friday | 09:00AM – 05:00PM (CST)
We aim to respond to your inquiries within 24-48 hours.