Don't love it? No problem. You have 30 days from your delivery date to reach out to use and return the item. You can learn more by visiting our Refund Policy.
Free U.S. shipping on orders over $100 — Orders are processed in 1–3 business days and delivered in 5–9 business days. Returns are accepted within 30 days of delivery. Full details in our Shipping Policy and Return & Refund Policy.
Trillevo is a home goods shop built around one idea: the pieces you live with every day should feel considered. We curate warm, understated designs — objects that quietly elevate a space rather than compete for attention. Every item is chosen with an eye for craft, comfort, and longevity, so your home feels a little more like yours.
Orders are typically processed within 1–3 business days. Once shipped, delivery usually takes 5–9 business days depending on your location, in total 6-12 business days. You'll receive tracking as soon as your order leaves our fulfillment partner.
We accept returns within 30 days of delivery on unused items in their original condition. To start a return, just email us with your order number and we'll walk you through the next steps. Return shipping is the customer's responsibility unless the item arrived damaged or incorrect — in that case, we cover it.
The fastest way to reach us is by email at support@trillevo.com. We aim to respond within one business day. Whether it's a question about a product, an order, or anything in between, we're happy to help.
Yes — we offer free standard shipping on all orders over $100 within the United States. Orders below that threshold ship at a flat rate calculated at checkout.
Free shipping within the United States on all orders over $100.
Visit our shipping policy
Full refund within 30 days of delivery. See our return policy for details.
Visit our refund policy
Email us any day — a real person replies within one business day.
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